By Telephone

You can contact us at (713) 970-6200 or
toll-free (800) 621-6752.

If your MasterCard Debit Card is lost or stolen, contact the credit union during business hours. After hours, call 1-800-543-5073 to report the loss.

If your Visa Credit Card is lost or stolen, call 1-800-442-4757.


By Mail

All payments and correspondence should be addressed to our Almeda Genoa location at
Plus4 Credit Union
9998 Almeda Genoa
Houston, TX 77075

By E-Mail

Question Regarding E-mail Address
Logging in or accessing online banking
General Account Inquiries, Password Resets
Loan Questions
Website design comments, advertising/promotions

By Fax

Our main fax number is (713) 378-2303


For Payments

To make a payment on your Plus4 loan you can do so by accessing online banking. Locate the Login icon from our homepage and select the New User icon to get you set up for Online Banking access. You will need your member ID and the last four numbers of your social security number as the default password.

For questions or assistance with your loan please email us at